Understanding the customers' requirements, challenges, and technology goals is the foundation of Grand-Flo's Professional Services team. Our Professional Services teams design, build, deploy and support customer-centric solutions that fuel the greatest technology breakthroughs of this century.
Strong industrial teams comprising our mobile hardware specialists, accomplished industrial software and solution specialists, project managers, industry analysts, helpdesk, support and repair centre strength, collaborate to craft end-to-end solutions that can be deployed and sustained locally or overseas.
Solving our customers' challenging technology and operational problems and enabling their success is this team's mission and passion.
Our core competencies reveal key strength that includes:
Definition and Implementation of unique Client Requirements (Pocket PC client, ManageSync)
Design and Implementation of overall systems architecture (Enterprise interfaces, communication, ManageLink)
Mobile hardware specification, provisioning, pre-configuration, and testing. One stop support for all hardware
Systems Validation (user acceptance testing, data validation, user documentation, etc.)
User Training Services (Technology Transfer, Business Process Sharing)
Post-Implementation Support Services and knowledge transfer
Long-Term User Maintenance and Support through our Support CRM System
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